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Our Process

How Triada Works With Your Firm

A proven four-stage process built for the IT and compliance needs of investment firms.

Our process consists of four stages:

Stage 1

Assess

Stage 2

Plan

Stage 3

Implement

Stage 4

Support

Get Started

Assess

This is where we learn your business inside and out by running multiple assessments. Our assessments fall into three main categories:

Strategic Technology Assessment

During this assessment, we evaluate all of your hardware, line-of-business apps and software, security, business reliance, policies, procedures and regulatory compliance requirements.

Cybersecurity/Risk Assessment

We’ll methodically review your IT systems to uncover any issues relating to stability, reliability, security gaps and other vulnerabilities. We use a blended framework, based on 25+ years of experience serving investment companies, that also incorporates and expands upon FINRA’s Small Firm Cybersecurity Checklist.

Industry/Regulatory Compliance

We’ll dig deeper into the regulatory compliances for your specific sector, which might include the New York Department of Financial Services (NYDFS) Cybersecurity Regulation (23 NYCRR 500), U.S. Securities and Exchange Commission (SEC), FINRA, the NY SHIELD Act and the European Union’s Alternative Investment Fund Managers Directive (AIFMD).

Since assessments are such a valuable part of tracking your progress and proactively identifying any emerging threats or issues, we run them quarterly.

Plan

This is where we develop a plan together based on your assessment reports. We’ll define the goals for the current cycle while mapping out how to address any security gaps, vulnerabilities and performance issues.

We’ll regularly review your plan to measure its progress and make updates as needed based on any new business realities.

Plan

Implement

This is where we convert your plan into action. We’ll get to work on increasing your cybersecurity, improving your regulatory compliance, streamlining your operations and repairing any long-term IT issues. Throughout the implementation phase, we’ll update you via a Monthly Executive Report on work progress and completion.

Implement

Support

This is where we monitor, manage and support your daily IT needs. Monitoring makes sure we catch any suspicious activity early. Management means we help remediate any current and emerging IT risks. Our support team is there for you whenever an IT issue arises, and you just need help to get back on track.

Support

What onboarding looks like

Onboarding starts with a kickoff meeting to agree on scope and timelines. A dedicated project manager coordinates system access, user accounts, and the remote deployment of software and hardware, using secure methods to keep disruption to a minimum. We train your staff on new tools, check progress at regular checkpoints, and finish with a review confirming everything is running.

After go-live, you get 30 days of enhanced support while your team settles in.

How we keep you informed

  • A monthly executive report on support activity and project progress
  • Quarterly business reviews of your technology, security posture, and open risks
  • An annual technology budget, so spending is planned rather than reactive
  • Assessments repeated each quarter to track progress and catch new issues

Have questions about how this would work for your firm? Our FAQ covers the most common ones.

Professional seated in an armchair in a bright office

“Raffi Jamgotchian’s chapter 31, What is a Security Framework, in the book, On Thin Ice is a must read. He lucidly defines them, describing the most common ones. Raffi then goes on to demystify the “pyramid of security” in easy-to-understand steps, so you have a comprehension and comfort with the terminology and importance of security. In twenty minutes, I went from knowing very little to a working knowledge, which every business executive should have.”

Parag Saxena, CEO,

Vedanta Capital Management

Let’s take your financial services to a whole new level together.

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