Does your IT team need more help?

We can help you and your in-house IT staff do more, faster and better than before.  

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Is your business growing too fast?

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Are your regulatory compliances taking up too much time?

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Does your infrastructure need updates? 

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Or do you just need more day-to-day support?  

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If so, you need our Co-Managed IT Services plan

Our plan centers on running three core systems areas:

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Management

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Cybersecurity

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Infrastructure

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Strategic Technology Management:

Gain ongoing visibility and clarity into your IT systems and processes so you can make the best technology decisions for your company’s needs and spend.

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Ongoing Virtual Chief Information Security Officer

(vCIO/vCISO) leadership, management and consulting  

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Onboarding tech audit

to uncover IT vulnerabilities and develop a plan to address them

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Regular reporting

• Monthly reports
• Quarterly technology business assessments and reviews
• Annual budget review to reduce configuration creep and to identify any emerging issues

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Policy creation and management

• Confirm compliance with industry regulations
• Combat security threats and manage risks
• Ensure efficient, effective, and consistent operations

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Documentation of IT infrastructure

to manage projects, track operational tasks and respond quickly during an emergency

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Management of additional vendors

including software/hardware, internet service, website maintenance, line of business (LOB) and phone system

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Cybersecurity Monitoring and Data Protection

Remain secure, even as the cyber threat landscape evolves, by having the proper protections in place.

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Security Monitoring

• Track and install updates on desktops and servers
• Dark web password and breach monitoring
• Event log management to analyze, investigate and address vulnerabilities
• Ransom/Compliance Warranty

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Endpoint Security

• Endpoint Protection using Artificial Intelligence/Machine Learning
• Application Allow Listing to Prevent unknown applications from launching and causing problems
• Identify Ransomware before it affects your business using “canary” documents
• Manage endpoint devices for best protection

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Network Security

• Advanced email filtering and encryption
• Advanced distributed cloud firewall
• Threat intelligence multi-factor authentication
• Compliant email archiving

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Data Protection

• Cloud systems backup (Office 365)
• Secure Password Management

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Cybersecurity Training

• End User security awareness training
• Email Phishing testing

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Infrastructure Readiness & Performance

Continue your business activities as usual while we keep your infrastructure in shape to enhance your performance.

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Regular performance monitoring

on all your hardware

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Proactive maintenance

to prevent costly down time

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Automatic patch updates

on IT systems

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Backup and disaster recovery testing

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Cloud services management

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Hardware Upgrade Option*

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Helpdesk Support that Boosts your in-house IT team: 

Our support staff collaborates with your internal IT folks to make sure all your IT needs are covered. 

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Customized helpdesk support plan

based on your in-house IT staff’s expertise 

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Software training on common applications

including beginning Excel, pivot tables, Word mail merge, how to use Teams, etc., which are accessible via your online Portal

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Add-On Services*

Additional services to bolster your plan to meet your unique needs. *Costs not included in the standard plans.

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Hardware Upgrade Option

Need Laptops?

Add a hardware upgrade option to your IT plan and you’ll receive new employee laptops every three years. 

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Unified Communication (VoIP) Phone Option

Need Phones?

Add VoIP to your IT plan and you’ll receive an affordable, portable and internet-based phone system that scales easily.

“I have always enjoyed interacting with Raffi because he has a deep understanding of many enterprise-related technologies. He can truly see the root of a problem, as opposed to just recommending a point solution. Raffi is good at providing explanations about complex things.”

Alessandro Piol, Managing Partner, Alpha Prime Ventures