Do you have zero IT staff and zero hours in a day…

to turn your technology into one of your greatest business assets?

Are you tired of old, unreliable infrastructure?

Are you done with waiting hours and days for help from tech support?

Are you fed up with worrying about whether you’re meeting your regulatory compliance requirements?

Are you stressed out just by thinking about getting audited?

Do you need better cybersecurity protections?

If so, you need our fully managed IT Services plan

Our plan is built around three core systems:

Strategic Technology Management

Cybersecurity Monitoring & Data Protection

Infrastructure Readiness & Performance

Strategic Technology Management:

Gain ongoing visibility and clarity into your IT systems and processes so you can make the best technology decisions for your company’s needs and budget.

Ongoing Virtual Chief Information Security Officer

(vCIO/vCISO) leadership, management and consulting  

Onboarding tech audit

to uncover IT vulnerabilities and develop a plan to address them

Regular reporting

• Monthly reports
• Quarterly technology business assessments and reviews
• Annual budget review to reduce configuration creep and to identify any emerging issues

Policy creation and management

• Confirm compliance with industry regulations
• Combat security threats and manage risks
• Ensure efficient, effective, and consistent operations

Documentation of IT infrastructure

to manage projects, track operational tasks and respond quickly during an emergency

Management of additional vendors

including software/hardware, internet service, website maintenance, line of business (LOB) and phone system.

Cybersecurity Monitoring and Data Protection

Remain secure even as the cyber threat landscape evolves, by having the proper protections in place.

Security Monitoring

• Track and install updates on desktops and servers
• Dark web password and breach monitoring
• Event log management to analyze, investigate and address vulnerabilities
• Ransom/Compliance Warranty

Endpoint Security

• Endpoint Protection using Artificial Intelligence/Machine Learning
• Application Allow Listing to Prevent unknown applications from launching and causing problems
• Identify Ransomware before it affects your business using “canary” documents
• Manage endpoint devices for best protection

Network Security

• Advanced email filtering and encryption
• Advanced distributed cloud firewall
• Threat intelligence multi-factor authentication
• Compliant email archiving

Data Protection

• Cloud systems backup (Office 365)
• Secure Password Management

Cybersecurity Training

• End User security awareness training
• Email Phishing testing

Infrastructure Readiness & Performance

Continue your business activities as usual while we keep your infrastructure in shape to enhance your performance.

Regular performance monitoring

on all your hardware

Proactive maintenance

to prevent costly down time

Automatic patch updates

on IT systems

Backup and disaster recovery testing

Cloud services management

Helpdesk Support

Unlimited server support

Unlimited end-user support

Software training on common applications

including beginning Excel, pivot tables, Word mail merge, how to use Teams, etc., which are accessible via your online Portal

Add-On Services*

Additional services to bolster your plan to meet your unique needs. *Costs not included in the standard plans.

Hardware Upgrade Option

Need Laptops?

Add a hardware upgrade option to your IT plan and you’ll receive new employee laptops every three years. 

Unified Communication (VoIP) Phone Option

Need Phones?

Add VoIP to your IT plan and you’ll receive an affordable, portable and internet-based phone system that scales easily.

“We look for a couple of things in a business partner, namely reliable service, quick response to IT problems, and with Triada, we’ve got that. When we’ve had difficulties, they’ve answered our questions right away and made sure we got the information we needed. For the price we pay, we’re getting tremendous value from Triada.”

Ben Blinder, Global Business Development TRI-K Industries