Are the Antics of the US Government Holding Back Cloud Deployments?

Recently I was quoted in an article on The Var Guy by Elliot Markowitz (click here) regarding whether the current domestic spying scandal is affecting cloud computing deployments with U.S. companies. My view is that it hasn’t and I speculated that the issue hasn’t really been top of mind for small business owners that we have spoken to. However, I wanted to put a little more thought into this and consider some ideas.

Big Brother NSA is watching

My general view of cloud computing, hosted services, or frankly any technology is that it is a tool. It may not be the right tool for your business and it may not mean that you will be a cloud based company, but there are many benefits of cloud computing. Most of the business owners I speak with are U.S. companies, even those that have foreign counterparts or employees, generally have their main infrastructure in the United States, so I am going to focus on that.

Essentially the NSA or any other government agency that has the will to get your information will get to it either directly or indirectly, whether in the cloud or in your own offices. I’m not saying it is right or condoning it, just that it is only slightly harder in the case on on-prem vs. cloud.

Most business owners are concerned about their actual business. If any individual is doing anything nefarious and surveillance catches them, so be it! At least, that’s a guess as to what they are thinking. The business owners and managers we speak with are interested in understanding how they can protect their intellectual property: whether it’s their R&D, client lists, or proprietary investment practices. We are asked, more often than not, how they can prevent employees from taking information out of the business, on purpose or by accident, and it landing with their competition. If the U.S. government grabs the next chemical formula to cure hair-loss, no big deal. But their competition…different story.

All this adds up to businesses looking for ways to protect their information through processes, data classification, and controls. By doing those things right, they will do more to help move their business and protect their assets, than being concerned about the NSA seeing who their client list is, unless someone on that list is a person of interest. So back to cloud computing. If it makes sense for your business and it is designed and built properly, it can be a boon to a small or medium business, especially one that is spread out.

Do You Love Your Computer A Little Too Much?

It’s the relationship you spend more time on than any other. It deepens every year. And when things go wrong, you become afraid, tearful, and in some cases so enraged that you lash out by throwing things—but you’re willing to go right back into the relationship no matter what happens.
What are we talking about? The bond you have with your computer. If you work in an office, chances are you spend more time staring into your computer screen than having conversations with real live human beings. And you probably spend more time at your PC than you do with your significant other, best friend, and even your kids.
According to research conducted by SupportSoft Inc., a firm in Redwood City, California, that makes software for computer help desks, people are spending an increasing amount of time at their computer. This survey also revealed how computer problems can unleash powerful—even dangerous emotions. When confronted with a dead computer, 19% admitted to wanting to hurl it out the nearest window, 9% felt stranded and alone, 11% used language normally reserved for special occasions, 7% did so loudly, 3% did so tearfully and another 3% vented their wrath on inanimate objects.
With these results it should come as no surprise that 48% said they would rather help a friend move than deal with a computer problem, and 30% said they felt more frustration with their computer now than in previous years.
Want to have a healthy relationship with your computer? Then check out our Triada360 service plan. We’ll make your computer “behave,” which will lower your stress and anxiety, reduce computer problems to zero, and give you more time to spend with REAL human beings.